Customer Relationship Management

intellicon maintains a team of highly skilled consultants through its Consulting Department. Our consultants not only deliver the best implementation and training services, but are also available to provide specialized services after the initial implementations.

While our focus is to deliver as much knowledge transfer possible to ensure that customers can independently maintain EPM Suite, a growing body of customers prefer a managed service approach. For such customers, our consultants offer maintenance services for the system on an ongoing basis. Regardless of your level of need, the Corporater team can tailor a service package to meet your needs.

intellicon offers implementation and training services directly through a team of global consultants or through implementation partners. With several implementation packages available, our dedicated team will work closely with your project team to determine the best approach for your organization. We will assess the complexity of the implementation, as well as the cost, time, and other resources.

Implementation of EPM Suite is just the beginning-- not the end. We emphasize knowledge transfer to ensure that our customers can maintain and continually adapt the solution to meet both internally and externally-driven business needs. This ensures a future-proof solution for our customers.

Enterprise performance management (EPM) is a field of business performance management which considers the visibility of operations in a closed-loop model across all facets of the enterprise.